Shipping policy

Once your order has been shipped you will receive an e-mail containing a track & trace link. By clicking on the link you will be able to track and trace your order.

Shipping costs

Orders over €99 are delivered free of charge to your home or a DHL ServicePoint. For orders under €99, shipping costs are €3.95. If you choose Next Day Delivery or Same Day Delivery (evening delivery, weekdays only), a standard charge of €4.95 will be applied.

Delivery methods

At checkout, you can choose from various delivery options:

Daytime delivery with DHL

  • Ordered on working days before 5 p.m., delivered the next day.
  • Free for orders over €99. Orders under €99 will be charged €3.95.

Evening delivery with DHL

  • Ordered on working days before 5 p.m., delivered the next day.
  • Free for orders over €99. Orders under €99 will be charged €3.95.

Pick up at DHL ServicePoint

  • Ordered on working days before 5 p.m., delivered the next day.
  • Free from €99. For orders under €99, €3.95 will be charged.

Next Day Delivery (evening delivery, only on working days) with Trunkrs

  • This is an Express Delivery with Trunkrs. This means you will receive your order faster.
  • This option is only available from Sunday to Thursday between 5:00 p.m. and 11:59 p.m. A standard fee of €4.95 will be charged for this service.

Same Day Delivery (evening delivery, only on working days) with Trunkrs

  • This is an Express Delivery with Trunkrs. This means you will receive your order faster.
  • This option is only available from Monday to Friday between 12:00 a.m. and 9:00 a.m. A standard fee of €4.95 will be charged for this service.

Delivery

Ordered Monday through Friday before 5 p.m.
We will ensure that your order leaves our warehouse the same day. You will receive your order the next day!

Ordered Monday through Thursday between 5:00 p.m. and 11:59 p.m.

  • Standard Delivery: Your order will be shipped the next business day. Your order will be delivered one day after shipment.
  • Next day delivery (evening delivery, weekdays only) - Express Delivery: your order will be shipped faster. You will receive your order the next day in the evening. A fee of €4.95 will be charged for this service.

Ordered on Friday after 5 p.m., Saturday, or Sunday
Your order will be shipped the next business day. Your order will be delivered on Tuesday.

Sometimes items have a slightly longer delivery time. If this is the case, we will indicate this on the website. You can also find this information in your order confirmation email.