Returning

How can I return my order?

Please go to the return page to sign up for your return. Follow the steps and then bring your return package to an UPS servicepoint. Save your proof of shipment until we've confirmed to you that we've received your return shipment.

Are there any costs involved for returning item(s)?

Yes, the costs for returning are € 4,95.

Within which period can I return my order?

Returning is possible within 30 days after receiving your order.

When will I get back the money of my refund?

Once the return has been approved you will receive an e-mail confirming that the amount will be refunded in your account within a few days. Please note that refund on a credit card always depends on your bank.

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